Department of Correction
At a Glance
THERESA C. LANTZ, Commissioner
Brian Murphy, Deputy Commissioner
Carol Salsbury, Deputy Commissioner
Dennis Jones, Director
Established – 1968
Statutory authority – CGS Sec. 18-78
Central office – 24 Wolcott Hill Road,
Number of full-time employees – 6,663
Recurring operating expenses – $ 552,672,085
Capitol outlay – $ 8,939,309
Organizational structure – Five divisions to include: Operations, Administration, Programs and Treatment, Security and External Affairs in addition to an Affirmative Action Unit.
The agency on June 30, 2004 confined 18,547 offenders, a 2.7 percent decrease when compared with the incarcerated population on June 30, 2003. Including those inmates on department-administered community supervision, correctional staff supervised a total population of 22,830 offenders.
Facility operations consist of 18 correctional facilities, which are managed by two District Administrators and 17 Wardens. There are 14 Correctional Institutions and four Correctional Centers, which incarcerate approximately 18,547 inmates.
This division also encompasses a range of emergency operations: emergency response teams and squads, canine teams, hostage negotiators and weapons instructors. This division is responsible for the supervision of inmates released on Parole, Transitional Supervision or to a Halfway House. The division also maintains a medical-surgical ward at the University of Connecticut Health Center in Farmington, the inmate transportation unit, and the Department’s Honor Guard and Bagpipe and Drum Band.
Bergin Correctional Institution (Storrs) Manson Youth Institution (Cheshire)
Bridgeport Correctional Center (Bridgeport) New Haven Correctional Center (New Haven)
Brooklyn Correctional Institution (Brooklyn) Northern Correctional Institution (Somers)
Cheshire Correctional Institution (Cheshire) Osborn Correctional Institution (Somers)
Corrigan–Radgowski Correctional Center (Uncasville) Robinson Correctional Institution (Enfield)
Enfield Correctional Institution (Enfield) Webster Correctional Institution (Cheshire)
Garner Correctional Institution (Newtown) Willard-Cybulski Correctional Institution
Gates Correctional Institution (Niantic) (Enfield)
Hartford Correctional Center (Hartford) York Correctional Institution (Niantic)
MacDougall-Walker Correctional Institution (Suffield)
This division oversees a range of offender programs and also encompasses the management of the offender population, offender classification, health and mental health services as well as Correctional Enterprises of Connecticut (CEC). CEC offers offenders an opportunity for real life work experience while producing and marketing items for state, municipal and non-profit institutions. Through educational, substance abuse, recreation, religious and volunteer service programs, inmates gain opportunities for positive change and successful reintegration into the community following discharge.
Inmate programmatic functions administered by the division encompass addiction services counselors who promote recovery and counter relapse through four levels of treatment. Chaplains supply inmates with the opportunity to practice their beliefs, and community volunteers support the agency efforts in the areas of addiction, educational and religious services. Unified School District #1 offers instruction ranging from high school equivalency and English as a second language to special education and technical and vocational trades.
This division is also responsible for the assessment; classification and assignment of offender risk levels, the evaluation and audit of department programs and provides a comprehensive information service for victims of crimes.
Health and Addiction Services
Correctional Enterprises of Connecticut
Offender Programs and Victim Services
Volunteer & Recreation Services
Offender Classification and Population Management
Nutrition and Food Services
Training and Staff Development
Management Information Systems
Engineering and Facilities Management
Research and Strategic Planning
The Security Division is comprised of three units with overlapping internal responsibilities in the areas of investigations, intelligence, telephone monitoring, and gang management. The division is designed to provide effective security and credible intelligence to the Department of Correction and various law enforcement agencies in support of the mission of protection of the public, staff and offenders committed to the commissioner of correction.
The Security Division has developed effective management systems and fostered closer working relationships with Connecticut law enforcement enhancing its ability to collect, assess and disseminate information.
Security Risk Group Intelligence
External Affairs Division
This division oversees the Department’s crucial liaison functions with state government, the courts, the public and the news media. A Legislative Liaison works closely with the General Assembly on law enforcement and prison issues, a Freedom of Information Coordinator oversees compliance with the requirements of state law within the bounds permitted by correctional safety and security. The Office of Public Information insures that information concerning departmental activities and the inmate population is provided to the public and media in a timely, proactive and professional manner, while being cognizant of safety and security issues. The Legal/Paralegal office serves as the legal liaison to the Office of the Attorney General on all legal matters affecting the Department of Correction as well as with the state and federal courts throughout Connecticut. This office assists in the defense of lawsuits, serves as the departmental coordinator for all issues involving the Probate Courts and insures compliance with subpoenas that are received by the agency. This office also serves as a Department of Correction representative as defined in Connecticut General Statute § 46a-68 and also represents the agency in daily interaction with attorneys and representatives from other agencies, such as the Office of Protection and Advocacy for Persons with Disabilities. The Office of Standards and Policy is responsible for the writing, review and revision of the agency’s Administrative Directives and state regulations. The division also oversees the Department’s Video Unit, which supports the agency’s audio/visual requirements.
Office of Public Information
Freedom of Information Coordinator
Standards and Policy Administrator
The Operations Division enhanced and standardized procedures for emergency preparedness, reporting and tracking of incidents, and accountability at all levels of employment.
Through the vigilance and professionalism of staff, and the emphasis of holding inmates accountable for their actions, assaults on staff were reduced by 19.39 percent, and inmate on inmate assaults were reduced by 31.57 percent.
Due to population reductions and consolidations, several costly overflow areas were closed during the year. Included in the consolidations were the removal of 16 and 17-year-old male offenders (pre-trial) from the jails. All management of male offenders under the age of 18 shall be accomplished at Manson Youth Institution. In addition, procedures for the management of Protective Custody and inmates with mental illness were enhanced.
Parole and Community Enforcement continued transitioning to one unified community supervision unit and model.
Programs and Treatment Division.
The Department of Correction Unified School District #1 provided education services to more than 10,566 inmates, approximately 31 percent of the inmate population with 629 GED’s awarded, two with honors, along with 718 vocational modules completed. Religious services provided 84,000 hours of chaplain time, while volunteer donated more than 148,593 hours. Transition programs for offenders have significantly increased and ten career fairs were held throughout the district as part of the Department’s commitment to offer opportunities that support the successful community reintegration of offenders. Over the course of the year 71,093 inter-agency inmate moves were carried out to safely and effectively manage the population.
The Investigative Unit of the Security Division conducted 106 formal investigations, 40 informal injuries and 74 security audits. The Security Risk Group Intelligence Unit was responsible for identifying and tracking 228 offenders as Security Risk Group Members and designated 90 as Security Risk Group Threat Members in accordance with Administrative Directives. The Telephone Monitoring Unit reviewed more than 5,570 telephone conversations and processed 167 State and Federal Subpoenas or Search and Seizure Warrants in collaboration with outside law enforcement agencies in the prosecution of 170 criminal investigations. Security Division personnel provided court testimony on ten different occasions relating to the Department's Operational and Administrative Policies regarding inmate communication.
The Security Division continues to develop and expand relationships with law enforcement. Currently we are in the process of developing a Memorandum of Understanding with the FBI for the allocation of resources in the formation of a newly created Joint Terrorism Task Force.
The Connecticut Department of Correction expanded its influence in the field of Corrections as a recognized leader, working with representatives from North Carolina Corrections, Homeland Security, the United States Military and Great Britain in the development of information and strategies to combat crime.
External Affairs Division
The External Affairs Division revised Administrative Directive 1.5 Media Relations, based on the foundation of safety, security, order and re-victimization, to improve and streamline the Department’s relationship with and access to the news media. Additionally, the Division sought to coordinate the flow of inmate information to the public by placing parameters on the release of such information to include only currently incarcerated inmates, with the goal of reducing the potential misuse especially of historical non-conviction data. The Division continues to aggressively promote the work of the agency in the news media. Internally, an Intranet site, “DOC in the news”, has been established to improve the flow of information to agency staff. The Public Information Office handled an estimated 7,000 inquiries and the Freedom of Information Coordinator managed 480 formal requests pursuant to the Freedom of Information Act. Through its Legislative Liaison, the agency was successful in influencing the shaping of the state’s Prison Overcrowding act, which will play a key role in the priority of the successful community reintegration of the offender population. The Liaison also tracked through passage, (16) sixteen bills that directly effect the Department. This office also handled 700 inquiries from elected officials. The Legal/Paralegal office responded to nearly 1,400 legal matters and inquiries and handled nearly 220 probate court issues.
Information Reported as Required by State Statute
Affirmative Action Unit
The Affirmative Action Unit developed, submitted on a timely basis and received approval for the agency’s Affirmative Action Plan from the Commission on Human Rights and Opportunities. The plan reinforces the Department’s commitment to having a diversified workforce with equal opportunity for all. During this fiscal year, both the total numbers of minorities in the workforce (2,028 from July 1, 2003 increased to 2,062 by June 30, 2004) the percentage of minority representation (31.3 percent last year to 31.5 percent) increased. The total number of female staff working for the Department also increased 1,604 from July 1, 2003 to 1,614 by June 30, 2004, with the percentage of female staff declining from 24.8 percent to 24.7 percent.
This unit has continued its emphasis on training Department of Correction staff. It continues to provide Affirmative Action training (covering such topics as Sexual Harassment, Discrimination, Americans with Disability Acts and Diversity) to new employees and new supervisors. This unit has been significantly involved in various interactions with the Connecticut Commission on Human Rights and Opportunities, Attorney General’s Office, African-American Affairs Commission and the Permanent Commission on the Status of Women. The number of complaints filed are as follows – CHRO Formal went from 50 to 48, Affirmative Action Internal went from 85 to 70, Affirmative Action Mediations went from nine to ten, Affirmative Action Referrals from 52 to 54.
The Affirmative Action Unit began a Diversity Initiative that included the development of Diversity Councils at each facility and the implementation of an In-Service Diversity Training Curriculum. The mission of these Diversity Councils is to foster open communication and help identify policies, programs, and practices that may need to be revised to meet the needs of our workforce. The Diversity Training Curriculum will be provided to all employees as part of their yearly training and to all Diversity Council members.
The Affirmative Action Unit staff participated in various individual and overall department-training sessions. The Affirmative Action Unit staff training has included, Internal Investigations Procedures, Sexual Harassment Prevention Training, Affirmative Action Compliance, Employment Law, American with Disabilities Act and Freedom of Information Act.
The Affirmative Action Unit incorporated a number of enhancements to the Unit including the development of an internal tracking system for all Affirmative Action investigations, a performance competency model for Affirmative Action Officers, a feedback mechanism for complainants and an improved process for handling and investigating Affirmative Action complaints.