In a state agency, this class is accountable for providing consulting services in the areas of organizational development and quality improvement initiatives.
GUIDELINES FOR CLASS USE:
In a large agency, incumbents in this class serve as an assistant to the Director of Organizational Development, assisting in agency wide organizational development efforts.
The intent of this classification is organizational development and not staff development.
In a small to medium agency, incumbents in this class serve as the sole person responsible for the development of and leading agency wide organizational development efforts.
Works under the limited direction of the Director of Organizational Development, or other administrative official of higher grade.
May lead other employees as assigned.
EXAMPLES OF DUTIES:
Performs specialized duties in areas of organizational development; facilitates or assists in facilitating dialogue around organizational systems to unify agency values and principles; provides advice, consultation and technical assistance to agency leaders regarding organizational development initiatives; facilitates agency efforts to improve organizational effectiveness, levels of service and/or organizational relationships and teamwork; develops or assists in developing systems for planning, measurement and performance evaluation as well as ongoing program monitoring; conducts group meetings with selected agency staff to facilitate process of assessment of organizational problems, development of proposed improvements and monitoring of effects of change efforts; utilizes problem solving techniques such as flowchart, Pareto chart and force field analysis to gather and analyze data; provides or assists in providing consultative services to agency leaders in developing and conducting training needs analysis, organizational assessment and evaluation; leads projects to review and streamline agency procedures and processes; participates in the formation of agency policies and procedures; participates and may lead in the development of organizational strategic plans; designs and evaluates organizational development interventions and training strategies ensuring alignment with agency mission and goals; prepares progress reports on initiatives to agency leadership; may evaluate contracted consultants; performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY:
Considerable knowledge of current organizational development principles and practices; knowledge of current behavioral science methodologies; knowledge of quality management principles and techniques; knowledge of and ability to apply management principles and techniques; knowledge of human resource management; knowledge of relevant agency policies and procedures; knowledge of relevant state and federal laws, statutes and regulations; knowledge of internal consultant practices; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to manage group processes; ability to assess training needs and determine objectives.
EXPERIENCE AND TRAINING:
Eight (8) years of professional experience in organizational development, quality management, organizational performance improvement or human resources management.
One (1) year of the General Experience must have primarily involved responsibility for planning, developing, coordinating and implementing quality planning processes and organizational development programs for the purpose of improving organizational efficiency and effectiveness.
Organizational development is defined as analysis and diagnosis of an organization for planned change efforts, the development and execution of successful planned change efforts, creation of a high performance organizational culture, leadership development and quality management which supports the agency’s purpose, vision and mission.
If organizational development was not the primary focus of your job but was a significant responsibility, documentation and verification must be provided. This experience will be pro-rated accordingly.
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four years for a Bachelor's degree.
A Master's degree in organizational development, organizational leadership, organizational theory and or behavior, human resources management or a closely related field may be substituted for one (1) additional year of the General Experience.
A doctoral degree in organizational development, organizational studies, organizational learning or a closely related field may be substituted for one (1) additional year of the General Experience.
For state employees, experience as a Curriculum Manager or Training Program Specialist may be substituted for the General Experience on a year for year basis.
This replaces the existing title of and specification for the class of Organizational Development and Training Specialist in the same Salary Group MP 62 approved effective June 14, 2005. (Revised to change title, expand usage and modify content).