DEVELOPMENTAL SERVICES SUPERVISOR OF CASE MANAGEMENT
Jul 4, 2008
PURPOSE OF CLASS:
In the Department of Developmental Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.
Receives general direction from the Developmental Services Director of Case Management for persons with mental retardation or other employee of higher grade.
Supervises professional and clerical staff assigned to the case management programs.
EXAMPLES OF DUTIES:
Schedules, assigns, oversees and reviews the work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; secures information concerning latest developments and trends in mental retardation and updates Case Managers accordingly; explains departmental programs, policies and procedures to workers, clients and the public; consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate; observes inter-disciplinary team meetings to insure compliance with DDS policies and utilization of good team process skills; makes assessments of existing resources serving clients; may assist in administration of region or training school participation in federal reimbursement programs; may represent facility in any legal proceedings involving clients; performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY:
Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable knowledge of mental retardation case management practices; considerable knowledge of and ability to perform clinical assessments; considerable knowledge of social problems resulting from mental retardation and methods for dealing with those problems; considerable knowledge of inter-disciplinary approach to program planning; knowledge of public and private resources for persons with mental retardation; knowledge of relationships between facilities for persons with mental retardation, community agencies, courts and health facilities; familiarity with automated data systems; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability.
EXPERIENCE AND TRAINING:
A Bachelor's degree and three (3) years of experience providing case management or casework services to an assigned caseload of individuals.
One (1) year of the General Experience must have been providing case management or casework services to persons with mental retardation.
A Master's degree in counseling or psychology may be substituted for one (1) year of the General Experience.
A Master's degree in social work may be substituted for two (2) years of the General Experience.
Seven (7) years of experience in the above types of employment may be substituted for the entire General Experience.
Incumbents in this class may be required to travel.
This replaces the existing title of and specification for the class of Mental Retardation Supervisor of Case Management in Salary Group HN 26 approved effective January 15, 1988. (Revised to change Agency name)