Classified/Non-Competitive 
Class Code Pay Plan Class Title Eff.Date
9394  SH - 17 YOUTH SERVICES OFFICER  Jan 8, 2016
PURPOSE OF CLASS:
In the Department of Children and Families, Connecticut Juvenile Training School, this class is accountable for providing custodial care and rehabilitative services to residents.
SUPERVISION RECEIVED:
Works under the general supervision of a Youth Services Assistant Unit Leader, Youth Services Unit Leader or other employee of higher grade.
SUPERVISION EXERCISED:
May lead/supervise lower level employees as assigned.
EXAMPLES OF DUTIES:
Performs duties involving care, custody, training and rehabilitative services of an assigned group of residents; counsels and advises residents in groups and individually by modeling appropriate behavior and encouraging residents to establish and develop effective, positive interpersonal relationships; supervises residents activities; maintains activity log and prepares timely and accurate reports regarding activities, incidents and resident progress and adjustment; oversees maintenance of residents living environment; participates as a member of unit interdisciplinary team; maintains order and security including physical restraint of assaultive and/or abusive residents when necessary; may be responsible for transportation and custody of residents away from facility; may participate in apprehension of runaways; performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED
KNOWLEDGE, SKILL AND ABILITY:
Knowledge of principles and practices involved in care, custody and rehabilitative guidance of delinquent youth; knowledge of behavioral and emotional problems experienced by youth; basic knowledge of policies, procedures and philosophies of Connecticut Juvenile Training School; considerable interpersonal skills; oral and written communication skills; ability to supervise residents and counsel when necessary; ability to prepare reports.
EXPERIENCE AND TRAINING:
General Experience:
One (1) year of paraprofessional experience working with persons with emotional disturbances, behavioral disorders, educational deficiencies or developmental disabilities.
Substitutions Allowed:
1.
An Associate's Degree in the behavioral sciences, criminal justice or human services may be substituted for the General Experience.
2.
Fifteen (15) college credits in a course of study leading to a Bachelor's Degree in a behavioral science, criminal justice or a human service area may be substituted for six months of the General Experience.
3.
For State employees, one (1) year of experience as a Youth Services Officer Trainee may be substituted for the General Experience.
SPECIAL REQUIREMENTS:
1.
Incumbents in this class may be required to travel.
2.
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
WORKING CONDITIONS:
Incumbents in this class may be required to physically restrain residents, may have some exposure to infectious and/or communicable diseases and may be exposed to some danger of injury from assaultive and/or abusive residents.

This replaces the existing specification for the class of Youth Services Officer in Salary Group SH 17 approved effective July 31, 2009. (Revised to modify Special Requirements)

9394A 1/6/16 cm
CC Final#  Occup. Group Bargaining Unit EEO
9394  2265  (33)-Social Services
(12)-SOCIAL SERV (P-2)
(4)-Protective Service